McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

Handtuch

£23.80

£23.80

Unit price

per

Deyongs Palazzo 800gsm Hotel Luxury Cotton Hand Towel White

Available From: M&S

Product Description The Deyongs Polazzo towel range is made with the fine quality cotton . Spun to a weight of 800gsm using "Zero Twist" technology, this produces has a thick, luxurious handle which will give you wonderful softness, exceptional absorbency, with outstanding strength and...
£14.00

£14.00

Unit price

per

Deyongs Bliss 650gsm Hand Towel Blush

Available From: M&S

Product Description Wrap yourself in luxury with the sumptuous Bliss Pima towel with anti microbial technology. This 650 gsm towel has been spun with a Pima cotton pile, that has a longer staple yarn, to give ultimate softness, and absorbency. Info ( 0 )...
£7.35

£7.35

Unit price

per

MS Collection Ultimate Turkish Cotton Hand Towel Mocha

Available From: M&S

Product Description Elevate your cleansing routine with M&S' Ultimate Turkish Cotton Towels. They are silkily soft with a luxurious lustre thanks to their long Aegean cotton fibres. The plush texture makes them wonderfully absorbent, leaving the skin instantly dry and warm after washing. Plus,...
£22.10

£22.10

Unit price

per

100 Cotton Egyptian Spa Hand Towel Charcoal

Available From: M&S

Product Description The Lyndon Company Egyptian Spa towel range is made with only the finest quality certified Egyptian Cotton. Spun to a weight of 720gsm, this produces has a thick, luxurious handle which will give you wonderful softness, exceptional absorbency, with outstanding strength and...
£7.00

£7.00

Unit price

per

MS Collection Pure Cotton Striped Textured Hand Towel Silver Grey

Available From: M&S

Product Description This textured striped towel will add an elegant finish to any bathroom. Made from responsibly sourced pure cotton, it is soft and absorbent and has been made with M&S' StayNew™ technology to keep it looking fresh wash after wash. This towel’s GSM...
£11.38

£11.38

Unit price

per

100 Cotton Egyptian Spa Hand Towel Midnight

Available From: M&S

Product Description The Lyndon Company Egyptian Spa towel range is made with only the finest quality certified Egyptian Cotton. Spun to a weight of 720gsm, this produces has a thick, luxurious handle which will give you wonderful softness, exceptional absorbency, with outstanding strength and...
£22.08

£22.08

Unit price

per

Wild & Stone | Handtücher aus Bio-Baumwolle

Available From: Superdrug

Produktinformationen Produktinformationen: Die Wild Stones Bio-Baumwoll-Handtücher sind die perfekte Ergänzung für Ihr Zuhause. Sie sind hoch saugfähig und eignen sich daher ideal zum Abtrocknen von Geschirr. Gleichzeitig sind sie besonders weich und hautfreundlich und somit perfekt für die Hände. Nach Gebrauch können die umweltfreundlichen...
£1,939.98

£1,939.98

Unit price

per

Tork Extra Soft Singlefold Premium Handtücher, 15 x 200 Stück, Palettenangebot, 25 Einheiten

Available From: Costco UK

Merkmale Dieser Artikel wird auf einer Palette bis zur Bordsteinkante geliefert. Die Palette muss vom Kunden entsorgt werden. Unser Spediteur wird Sie telefonisch, per SMS oder E-Mail kontaktieren. Bitte beachten Sie: Der Artikel kann bei Ankunft vom abgebildeten Aussehen abweichen. Lieferungen zu festgelegten Zeiten...

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Deyongs Palazzo 800gsm Hotel Luxury Cotton Hand Towel White

Deyongs Bliss 650gsm Hand Towel Blush

MS Collection Ultimate Turkish Cotton Hand Towel Mocha

100 Cotton Egyptian Spa Hand Towel Charcoal

MS Collection Pure Cotton Striped Textured Hand Towel Silver Grey

100 Cotton Egyptian Spa Hand Towel Midnight

Wild & Stone | Handtücher aus Bio-Baumwolle

Tork Extra Soft Singlefold Premium Handtücher, 15 x 200 Stück, Palettenangebot, 25 Einheiten

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