McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

Housses de couette et taies d'oreiller

Partout en Grande-Bretagne, les housses de couette et taies d'oreiller simplifient et adaptent la préparation des repas. Des saveurs constantes et des étiquettes claires permettent de cuisiner rapidement. Anecdote amusante : la sauce HP, qui tire son nom du Parlement britannique, est apparue pour la première fois en 1899. Cette information concerne les housses de couette et taies d'oreiller. L'histoire et le quotidien se rencontrent ici de manière simple et pratique. Disponibles chez McGrocer, elles permettent d'avoir un garde-manger toujours prêt.

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Housses de couette et taies d'oreiller

Parure de lit réversible Licorne Magique John Lewis

Parure de lit réversible Sonic - Simple/Double

Parure de lit en lin et coton Piglet - Housse de couette et taies d'oreiller - Myrtille

Cigarettes Rothmans Silver King Size - Paquet de 20

Housse de couette M&S en percale, taille King Size, couleur Bleu Canard clair

Parure de lit Stacey Solomon Lilac Bluebell - Très grand lit

Catherine Lansfield Broderie Anglaise Single Duvet Set

Catherine Lansfield Plain Dye Polycotton Housewife Pillowcase Pair Cream

MS Circle Star Bedding Set King Size Grey

MS Comfortably Cool Tencel Rich Duvet Cover Single White

MS Comfortably Cool Tencel Rich Duvet Cover King White

Catherine Lansfield Seersucker Double Duvet Set White

MS Sateen Cherry Blossom Bedding Set Super King Size 6 ft Pink Mix

MS Cotton Rich Bedding Set King Size 5 ft Silver Grey

MS Egyptian Cotton Duvet Cover Single 3ft Silver Grey

Catherine Lansfield Seersucker Super King Duvet Set White

MS Cotton Rich Bedding Set Super King Size 6 ft Chambray

MS Gryffindor Bedset Single Burgundy

Catherine Lansfield Scallop Border Super King Duvet Set

Bianca 180TC Egyptian Cotton Single Duvet Set

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