McGrocer is an online grocery store that delivers British groceries, snacks, beauty products, and more to customers worldwide. Personal shoppers hand-pick items from top UK stores and deliver them securely to your doorstep.

How do you handle duties and taxes for international shipping?

Duties and taxes are not included in our shipping charges. These fees are determined by your local customs authority and are the customer's responsibility to pay upon delivery.

What countries do you ship to?

We ship to over 150 countries. However, some products may be restricted based on local regulations. Customers are responsible for understanding and complying with their country's import rules.

What are your shipping costs?

Shipping costs are calculated at checkout based on your address, order weight, and value. Additional fees may apply for oversized orders, and we will notify you if that's the case.

How long will my order take to arrive?

Delivery times vary by region: UK (1–3 business days), Europe (2–3), USA/Canada (2–4), and up to 7 days elsewhere. Processing takes 1–3 days, and customs may cause additional delays.

Do I have to pay customs duties or taxes?

Yes. McGrocer operates on a Delivered Duty Unpaid (DDU) basis, meaning any customs fees or taxes must be paid by the customer upon delivery.

Can I cancel my order after it has been shipped?

No. Once your order is shipped, it cannot be cancelled. If a return is needed, return shipping costs will be the customer's responsibility.

What is your return policy?

Unused, unopened items can be returned within 30 days. Return shipping costs apply for international orders. Certain products, such as baby formula or personal care items, are non-returnable for hygiene reasons.

Are there any items that cannot be returned?

Yes. Items like baby formula, personal care goods, and dangerous goods cannot be returned unless defective due to hygiene and safety reasons.

Can I request a substitution if my product is unavailable?

Yes. If an item is unavailable, we will contact you to suggest a substitution or confirm whether you'd prefer to remove the item from your order.

What happens if my order is delayed?

Delays may occur due to customs or remote delivery locations. You'll receive tracking information once your order ships to monitor its progress.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your shipment on the courier's website.

En déplacement

Partout en Grande-Bretagne, On The Go simplifie et adapte les repas du soir. Bocaux, boîtes et sachets sont plébiscités pour leur fiabilité et leur praticité. Anecdote amusante : la sauce HP, qui tire son nom du Parlement britannique, a été créée en 1899. Cette information concerne On The Go. L'histoire et le quotidien se rencontrent ici de façon simple et pratique. Disponibles chez McGrocer, ces marques familières facilitent la préparation des repas.

£3.50

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Sirop de fruits d'été Robinsons Mini - 66 ml - Sans sucre ajouté

Available From: ASDA

Informations sur le recyclage Recycler : Emballage. Conseils en matière d'allergies Contient : dioxyde de soufre/sulfites. Style de vie Sans sucre ajouté. Convient aux végétaliens. Convient aux végétariens. Contenu net 66 millilitres Valeurs nutritionnelles Nutritif Pour 100 g Par tranche Énergie 5 kJ/1 kcal...
£33.98

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Ventilateur JML Chillmax Go : Ventilateur sans fil puissant à 360°

Available From: Superdrug

Ventilateur sans fil puissant et portable à 360°
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£275.36

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£275.36

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Karting Hauck Nerf Striker : 4-8 ans, rangement pour fléchettes NERF

Available From: Boots

Avec le NERF Striker, le plaisir de jouer aux pistolets NERF prend une toute nouvelle dimension et devient encore plus palpitant. De nombreux emplacements et clips pour les fléchettes NERF, ainsi que des compartiments de rangement pour plusieurs pistolets NERF de différentes tailles, garantissent...

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£35.98

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£35.98

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Ventilateur JML Chillmax Go : Ventilateur portable sans fil puissant

Available From: Superdrug

Ventilateur sans fil puissant et portable à 360°

Notify me

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Sirop de fruits d'été Robinsons Mini - 66 ml - Sans sucre ajouté

Ventilateur JML Chillmax Go : Ventilateur sans fil puissant à 360°

Karting Hauck Nerf Striker : 4-8 ans, rangement pour fléchettes NERF

Ventilateur JML Chillmax Go : Ventilateur portable sans fil puissant

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Sirop de fruits d'été Robinsons Mini - 66 ml - Sans sucre ajouté

Ventilateur JML Chillmax Go : Ventilateur sans fil puissant à 360°

Karting Hauck Nerf Striker : 4-8 ans, rangement pour fléchettes NERF

Ventilateur JML Chillmax Go : Ventilateur portable sans fil puissant

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